I have however been told that the REASON my shipment of COOKIES has been delayed is because there was a “shortage of grass fed beef” due to high demand.

I have demanded an explanation with EVERY communication as to how in the WORLD a BEEF shortage would affect a COOKIE ONLY order. As you can likely guess … they have ignored the question completely (because seriously, what *could* they say?) and just kept saying how sorry they were and how they were overwhelmed (seriously I doubt it – no company is this incompetent at this level for this long – over 3 months at this point people – unless it is intentional) and how my order would be increased by 20% (ooo 20% of nothing – how generous!) and that they’d send it out right away (until I started demanding a shipment confirmation number and a tracking number to document that something had ACTUALLY been mailed and then geee – now they don’t return my emails and they don’t answer my calls).

I have called and spoken to the man multiple times – to have him SWEAR that he will PERSONALLY go in and pack my order and ship it himself the next day.

Multiple times. Sooo if he has shipped it himself the first, second, third or forth times … why would he need to tell me the same thing the fifth time?

Today I just had it and decided to see if anyone else out there had the same experiences and gee … look at what I am finding to read! So here I am, happy to share MY experiences. I *wanted* to be able to share a HAPPY and SATISFIED experience, but gee that would mean I would actually have to get what I ordered and apparently dickstevensnuts.com has trouble providing the products that their customers order.

I’ve actually been keeping a blog about it that I was holding off on making public as I was giving them the benefit of the doubt, but I can see after reading this and I am sure more to follow, that this company IS a scam and my gut, once again, was dead on the money.

I agree – if you think this is a legit company then put your money where your mouth is and send them some and see if you get anything back. I’m starting to think NO one has received any order from them to be honest.

At least I know now that I’m not alone!

And ahhh exactly WHO is the competitor that ol’ Jeff here seems to like to pretend is slandering him? Cuz you know seriously, I don’t need to hurt them – as they are hurting themselves more than I could ever do on my own. BUT what I 8can* do is put my money to a company that will actually honor my order and send out the product and promote the HELL out of them like I had planned to do for dickstevens if I liked their products. So who is the place I *should* be buying from? I’ll be thrilled to happily shovel my money their way as long as I get what I ordered at *some* point.

And Jeff? I called your cell phone again and your company’s still broken directory service (that I very helpfully pointed out to him 3 months ago, and have repeatedly reminded him was still broken as if it was MY business I’d be horrified my phone system was that broken and would want it fixed right away!) and sent another email – interesting that all the emails for the other “people” of your company are now bouncing and saying they do not exist … makes me think this is a one man scam show trying to pretend they are a much bigger company. Tsk.

So yes, this is me, Alyssa. And if you do not remember me, then that says it all right there – because the only way you’d forget someone that has had as much communication as we have is if you have hundreds of people doing the same. exact. thing. Sooo maybe you will answer HERE what you have refused to even acknowledge with every communication we have had … exactly WHY would a BEEF shortage affect a COOKIE *only* order? Huh? I am ALL ears and eyes. I am DYING to hear this.

But I got 5 bucks on the table that you will never address that – cuz scam artists never address legit points, they misdirect and focus on something irrelevant.

I don’t believe a word he is saying here.

I can assure you that I sent no such emails to you. There are no less than 15 people that monitor the email addresses related to Dick Stevens orders and unfortunately they have my name on them. If in fact you were sent an email, as you are suggesting, I would certainly like to see them. My personal email address is jeckert@kbrusa.net This is the only email address that I send and receive emails from. I am not discounting what you are claiming but understand that I would really just like some proof. We do the best we can to hire the best people, as a result of the Dick Stevens line growing we have hired a lot of new people and I can only imagine that a disgruntled new hire did this. I promise to get to the bottom of this and once confirmed we will immediately fire this person. I would only ask that you not beat us up here, disgruntled employees are just a part of the growing pains of the business, not tolerated but an unfortunate part.